Privacy Policy

1. Introduction to Privacy Policy

1.1 Sook, we take your privacy very seriously. We are committed to complying with all data protection/privacy laws that apply to us.

1.2 During the provision of services or access to the Platform As set out in the Terms of Use, we collect, use, disclose, store and/or process information. including your personal information

1.3 This Privacy Policy is intended to inform you about how we collect, use, disclose, store and/or process the information we collect and receive during the provision of services or access to the Platform to our customers. will collect, use, disclose, store and/or process personal data your policy This privacy only

1.4 It is important that you read this Privacy Policy in conjunction with other notices. that we have prepared for specific occasions When we collect, use, disclose and/or access your personal information So to give you a complete understanding of how and why we use your personal information.

1.5 By clicking or checking “Apply”, “I agree with Sook’s Policy”, “I agree and agree to the collection, use, disclosure, storage and/or processing of personal data for the purposes as stated and under the Policy. Sook Privacy” or similar information on Sook’s subscription page. You acknowledge that you must be notified. and abide by the terms of this Privacy Policy, and you agree and consent to the collection, use, disclosure and/or processing of your personal data as described and under these terms.

1.6 We may update this Privacy Policy from time to time. any changes Any future that we do with this Privacy Policy will be posted on this page and for only significant changes (as appropriate and/or permitted under law) to notify you when you continue to use the Service. Your access to the Platform or use of the Services, including your purchase on the Platform, constitutes your acknowledgment and acceptance of the changes we have made to this Privacy Policy. Please check back. to view changes to this Privacy Policy.

1.7 This Privacy Policy is used in conjunction with other notices. Contract terms and conditions of consent These are applicable to the collection, storage, use, disclosure and/or processing of your personal data by us and are not intended to override them unless we expressly state otherwise.

1.8 You may visit the Platform and browse without providing personal details. However, you will need to sign up for an account if you wish to use the Service.

2. Personal data we can collect from you

2.1 Personal data means any information, whether true or false, that can identify an individual. or from that information that can be verified by the data entity or when combined with other data. Can identify both directly and indirectly 2.2 In the course of using the Platform and providing the Services, we may collect personal information from you, including but not limited to:
(a) personally identifiable information such as name, gender, avatar, or date of birth;
(b) Contact information such as billing address, shipping address, email or telephone number.
(c) Account information such as account books or payment details.
(d) transaction information, such as details about your order and checkout and other details of the goods you have ordered on the Platform;
(e) Technical information such as Internet Protocol Address, IP Address, Login Information, Browser Type and Version. Time zone and location settings Browser plug-in type and version Operating system and platform International Mobile Device Identity Device identifiers, other information, and other technologies
(f) Profile information such as users and passwords, purchases or orders, interest preferences, opinions, survey responses.
(g) Usage Data, such as information about the use of the Platform and the Goods and Services. or viewing any content on the Platform
(h) Location data, such as when you take a photo or share your location with us in the form of an image or video and upload it. onto the platform content
(i) Biometric data such as audio files when you use our voice search function. and facial features and other bodies and the audio of yourself and/or others displayed in your video when you upload it to the Platform; and
(j) marketing and communication information, such as your preferences for receiving marketing information from us. and our third parties and your communication preferences2.3 during use on the platform We may receive some personal information. from the following situations
(a) when you create an account with us;
(b) when you subscribe to any service or place an order on the platform
(c) when you use any function on the platform or service
(d) when you save User Generated Content and upload it on the Platform.
(e) when you use the chat function on the Platform
(f) when you subscribe to our publications or marketing materials;
(g) when you enter a contest, promotion or survey.
(h) when you participate in any activity or campaign on the Platform;
(i) when you log in to the Platform with a connection from an external service such as Facebook or Google.
(j) when a user of another Platform posts a Comment on Content you upload on the Platform or when You post comments on other people’s content that has been uploaded on the Platform.
(k) when a third party complains about your content on the Platform.
(l) when you access or use the Mobile Games; (including Augmented Reality games) on the platform; and
(m) when you interact with us offline. This includes when you interact with our external customer service representatives.

2.4 During the use of the Platform and the use of the Service You expressly consent to the data transfer. Personal data from third parties comes to Sook for the purposes set out in this Privacy Policy. or other announcements

2.5. You must only submit personal information that is accurate and not misleading. You must keep the information up-to-date and notify us of any changes. in the personal information you provide We have the right to request documentation to verify the personal information you have provided. as part of our customer verification process.

2.6 We will only be able to collect personal data if you voluntarily submit personal data to us. or as otherwise stated under this Privacy Policy. We apologize if you choose not to submit information. your personal data to us or subsequently withdraw your consent to the use of your personal data. We may not be able to provide you with the Services or access the Platform.

2.7 You may access and update personal data submitted to us at any time as described below.

2.8. If you provide any personal information third party with us You represent and warrant that you have obtained the necessary consents, licenses and permissions from third parties to share and transfer information. personal data to us and for us to collect, store, use and disclose that information in accordance with this Privacy Policy.

2.9. If you sign up as a user on our platform using your social media account or link your Sook account to your social media account or use other Sook social media features, we may access personal information. person about you which you have voluntarily provided to your social media in accordance with the policy of the service provider and we will handle your personal information in accordance with this privacy policy

3. Use and Disclosure of Personal Information

3.1. Personal information that we collect from you or through third parties may be used by us or shared with or transferred to third parties (including related companies). Third Party Service Providers and Their Service Providers and related companies, companies located within and outside your country, third party vendors and other users) for certain purposes including but not limited to the following:
(a) to facilitate the use of the Service or access to the Platform;
(b) to respond to your queries, suggestions, claims or disputes, either directly or through an agent; Our external customer service
(c) to process orders that you submit through the Platform; (payments you make through the platform for goods, whether sold by us or by third-party sellers, will be processed by our agents).
(d) to deliver the goods you purchase through the Platform; whether sold by us or a third party seller. We may pass on your personal information to third parties to process the delivery of goods to you. (for example sent to our shippers or suppliers, whether the goods are sold through the Platform by us or a third-party seller;
(e) to update you about the delivery of the Goods, whether sold through the Platform by us or by an individual seller; outside and for customer support purposes
(f) to compare the information and check with third parties to ensure that the information is accurate;
(g) to verify your identity for fraud detection purposes.
(h) to facilitate the removal of prohibited and controlled items from our Platform;
(i) to maintain your account (if any) with us
(j) to verify and carry out financial transactions related to payments you make online.
(k) to verify data downloads from the Platform;
(l) to improve the layout or content of the page, platform and customize it for users.
(m) to identify visitors on the Platform
(n) to conduct research on the demographics and behavior of our users;
(o) to provide you with information that you may find useful or that you request from us, including information about the goods and services of our vendors or third parties; If you indicate that you do not object to correspondence for these purposes;
(p) to display your user name or profile on the Platform.
(q) to enable other users to identify you (through “Find My Friends” or other similar functions) as a service user. so you can search other users and connect with them on the platform and to support social functions.
(r) to promote the Services and use the information you provide to us, such as User Generated Content. (including video content) that you can choose to upload or broadcast on our platform and to be assessed on the Internet and may be shared publicly (which is not in our control) as part of an advertising campaign; and our marketing to promote the platform
(s) to deal with complaints, suggestions, action, enforcement and related removal requests. with any content that you upload to the platform
(t) to display on the platform scoreboard in connection with a mobile game campaign or any other activity.
(u) to obtain additional features that are relevant to you based on the personal information you provide (whether with us or a third party) to provide you with more targeted and/or relevant information.
(v) to send you marketing or promotional materials from time to time about the goods and services of our vendors or third parties; (unless you choose not to receive these documents); and
(w) We may take immediate decision-making processes for any of these purposes 3.2. for the avoidance of doubt You acknowledge and consent to Sook sharing anonymous information. But not limited to the following situations:
(a) Aggregated Data. We may conduct an analytics program with selected third-party service providers. Use anonymous information to predict user interests and provide more targeted and/or relevant information to users based on aggregate information about user activities outside the Platform.
(b) Behavioral Advertising We may work with third parties who choose to use anonymous information to identify patterns. some that will facilitate more accurate advertising for selected users 3.3. You can unsubscribe from marketing at any time using the unsubscribe function. within electronic marketing materials We may use your contact information to send newsletters from us and from our related company

3.4. in special circumstances We may be required to disclose personal information, for example, when there is reason to believe that disclosure It is necessary to prevent a threat to life or health or for law enforcement purposes. or for compliance with legal requirements Regulations and requests

3.5. We may share and authorize the sharing of your personal information with third parties and our affiliates for any purpose. The foregoing includes but is not limited to just facilitating in using your service transaction with you Managing your account and our relationship with you Market and comply with any legal or regulatory requirements and requests. as we deem necessary To share your personal information with them We will endeavor to ensure that third parties and Our Affiliates keep your personal data safe from unauthorized access, collection, use, disclosure, processing or similar risks and retention. Keep your personal information for as long as they need your personal information to achieve the purpose. above

3.6. If you are in Thailand, we may transfer or authorize the transfer of your personal information. leave Thailand for any purpose set out in this Privacy Policy.

4. Withdrawal of consent to use, disclosure, storage and/or further processing of personal data

4.1. You can withdraw your consent to the use, disclosure, storage and/or processing of your personal data for any purpose. and in the manner stated above at any time 4.2. Please note that if you withdraw your consent to the use, disclosure, storage or processing of your personal data for the purposes and in the manner stated above. We may not be in a position to continue providing our services to you. or perform any contract We have with you and we will not be liable in the event that we do not continue to provide services or perform our contract with you. Our legal rights and remedies are expressly reserved in such circumstances.

5. Update personal information

5.1. It is important that the personal information you provide to us is accurate and complete in order for you to continue using the Platform and for us to provide you with our services. You are responsible for notifying us. to change your personal information or if you believe that the personal information we have about You are incorrect, incomplete, misleading or outdated.5.2. You may update your personal information at any time by accessing your account on the Platform 5.3. We work to share updates of your personal information with third parties and companies. in our affiliates with which we share your personal data If your personal information is still needed For the purposes stated above

6. Access to your personal data

6.1. You can request information about your personal data that we collect or inquire about how your personal data may be used, disclosed, stored or processed by us within the past year. In order to facilitate the processing of your request, we may need to request additional information regarding your request.6.2. We reserve the right to charge a reasonable administrative fee for retrieving records of your personal data. In this case we will inform you of the fee before processing your request 6.3. We will respond to your request as soon as possible. If we are unable to respond to your request within twenty-one (21) days of your request We will notify you in writing. If we are unable to provide you with any personal data or make the corrections you have requested, we will generally notify you why we are unable to do so. (except where we are not required to do so under applicable data protection laws)

7. Security of personal data

7.1. To protect your personal data from access, collection, use, disclosure, processing, copying, alteration, disposal, loss, misuse. Unauthorized modifications or similar risks We have introduced appropriate administrative, physical and technical measures such as:
(a) Restricting access to personal data to the individual who needs access.
(b) maintenance of technology to prevent unauthorized access to the computer; and
(c) Use 128-bit SSL (Secure sockets Layer) encryption technology when processing your financial details 7.2. If you believe that your privacy has been violated, please contact us immediately 7.3. However, you should be aware that no method of transmission over the Internet or any method of electronic storage is completely secure. Although safety cannot be guaranteed. But we do our best to protect the security of your data and are constantly reviewing and improving data security measures 7.4. Your password is the key to your account. Please use unique numbers, letters and special characters and do not share your Sook password with anyone. If you share your password with others, you are responsible for all actions taken on behalf of your account and its consequences. If you lose control over your password You may lose control of personal data and other information sent to Sook. You may also be taking legally binding actions on your behalf. Therefore, if your password has been compromised for any reason or if you have reason to believe that your password has been compromised, you should contact us immediately and change your password. You will be prompted to log out of your account and close your browser when you are finished using the shared computer.

8. Retention of personal information

8.1. We will retain your personal data for as long as we are required to comply with the law or in connection with the purpose for which it was collected.8.2. We will immediately terminate the retention of your personal data or remove any means that can associate it with you as soon as it is reasonable to assume that such retention no longer serves the purpose for collecting personal data. goes and is no longer needed for legal or business purposes.

9. Collecting computer data

9.1 We or our authorized service providers may use cookies, web beacons and other technologies. Similarly, it stores information to help you have a better, faster, safer, and more personal experience when you use the Services or access the Platform.

9.2 When you visit the Platform via your computer, mobile device or other device. With an internet connection, our company’s servers record the information sent by your browser. automatically every time you visit the website This information may include:
(a) the IP address of your computer or device.
(b) Browser type
(c) the web pages you visited before you came to the Platform.
(d) the pages within the Platform that you visit; and
(e) time spent on item pages and information searched on the Platform, access time and date, and other statistics.

9.3 This information is collected for analysis and evaluation to help us improve the website, the services and products we provide.

9.4 Cookies are small text files. (typically composed of letters and numbers) that stays in the memory of your browser or device when you visit a website or view a message. It helps us recognize a specific device or browser and helps us tailor content to your desired interests faster and to make the service and platform more convenient and useful to you.

9.5 You may be able to manage and delete cookies through your browser or device settings. for more information information about such methods Please go to the help documentation of your browser or device.

9.6 Web beacons are small graphics that may be included in our Services and Platforms. This allows us to count users who view these pages so that we can better understand your preferences and interests.